| Posted: Friday Mar 27th, 2009 09:29 am |
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afon
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Help me !
I was connect to Comfort Ultra II and download from PC is Ok!
But, the second, I can't download. My computer ask "Engineer code : ", I typed '6789' or 'DA5C01' and Not login.
Pls, can you help me !
Thank you
P/s : I use comfigurator v3.0
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| Posted: Friday Mar 27th, 2009 12:02 pm |
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admin
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If it asks for Engineer Code then you must press F0 on the keypad BEFORE entering the engineer code 6789
Make sure your UCM is communicating, check that the D9 and D10 leds are blinking
What is the number of UCMs in your comfigurator file? If it set to 0 then it will not work
What is the number of UCMs and the shunt settings on UCM?
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| Posted: Friday Mar 27th, 2009 01:15 pm |
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afon
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Ok! But, I don't have keyboard. My UCM05 seting ID=1, D9 and D10 usually are blinking. I can connect to Comfort Ultra II, and I can't download it.
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| Posted: Friday Mar 27th, 2009 01:23 pm |
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admin
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View> Monitor I/O
Login
enter 1234
In the command box enter "DA5C01"
Then write to Comfort, it ask for Engineer code
enter 6789
If that does not work, get a keypad. Comfort is meant to be used with keypad
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| Posted: Friday Mar 27th, 2009 01:35 pm |
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afon
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View> Monitor I/O
Login
enter 1234
In the command box enter "DA5C01"
Then write to Comfort, it ask for Engineer code
enter 6789
If that does not work, get a keypad. Comfort is meant to be used with keypad
==> i was do it. But my PC ask "Enginner code :" . I don't understand. I don't have keyboard. Pls can you help me, Thanh you
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| Posted: Friday Mar 27th, 2009 02:10 pm |
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admin
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When the PC asks engineer code, enter 6789 and Enter
Where did you buy the product from, and why was it supplied without a keypad?
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| Posted: Friday Mar 27th, 2009 02:17 pm |
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afon
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Thank you Admin !
So, I was type 6789 but my Pc usualy ask "Enginner code".
I buy Comfost with SEM01, UCM05, UCM/Ethernet, UCM EIB. Because My application don't need keyboard.
Can you help me ?
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| Posted: Friday Mar 27th, 2009 02:29 pm |
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admin
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Can you go back to my answer two posts ago and reply step by step to my instructions
View> check Monitor I/O
Result?
Press Login , enter 1234
Result?
In the command box enter "DA5C01"
Result?
Then write to Comfort, it ask for Engineer code
enter 6789
Result?
Give me EXACTLY the result otherwise I cannot help
In your case it may be best to ask the company who supplied this to explain better
You can also buy 1 keypad even tjough you dont need it for the project. As you canb see spending so much time would have cost more than the cost of a keypad
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| Posted: Saturday Mar 28th, 2009 02:26 am |
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admin
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If you have problems with the instructions, I suggest that you call Cytech on +65 68469701 and ask for Technical Support to guide you through this
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| Posted: Saturday Mar 28th, 2009 02:36 am |
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afon
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Thank you Admin !
I do step by step from you. Resual is OK. I was download successful.
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| Posted: Sunday Mar 29th, 2009 09:56 am |
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admin
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If you use Comfigurator 3 in Configuration>Modules & settings, Configuration Flasg, uncheck the box for "Require Engineer Code to write configuration"
This means you can use User Code instead of Engineer Code and do not need the F0 Key
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