| Posted: Tuesday Jul 15th, 2008 03:44 pm |
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mgfair
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My Comfort system has frozen altogether. Pressing any key on any of the keypads has no effect otherthan the keypad bleeps. My Sidekick also does not work and when I try to arm the system - SideKick reports that Comfort is in "Protest Mode".
Any ideas?
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| Posted: Wednesday Jul 16th, 2008 02:37 am |
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hendy
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Was it working previously? What was the last thing you do?
What is the status of D1 and D2 LEDs on mainboard?
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| Posted: Wednesday Jul 16th, 2008 08:50 am |
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mgfair
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Yes it was working fine previously. My wife turned the alarm off at night and then tried to re-arm it but with no success.
I have not opened the control panel to see the LEDs as I do not want the alarms to go off as I cannot stop them given the keypads are not working.............
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| Posted: Wednesday Jul 16th, 2008 12:44 pm |
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slychiu
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Hi Mark
What does the LCD display?
What LEDs are on or blinking on the keypad?
What sounds do you hear on the keypad?
When you press a key do you hear the beep acknowledging that the key is presssed?
regards
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| Posted: Wednesday Jul 16th, 2008 01:05 pm |
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mgfair
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Hi Chiu,
To answer your questions:
1. The LCD display on the 3 keypads appear normal - they also indicate (as usual) when motion detectors have been triggered;
2. There are no blinking LEDs on the Keypad just the usual solid green LED for off is on;
3. The "F" key is the usual short bleep - all other keys give a much longer bleep;
4. As above - yes but the bleep sound is longer for all keys apart from the "F" key.
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| Posted: Wednesday Jul 16th, 2008 01:09 pm |
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mgfair
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Chiu
More information - my wife now tells me that she set the alarm off by accident through a motion sensor; turned it off successfully but could not re-arm it. Unfortunately, I was away on a business trip when this all happened.
I would also add the GSM dialer did not work and when I call in now - it sends me to voicemail??
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