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ContactID and hex digits
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 Posted: Monday Aug 2nd, 2010 06:07 am
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ekarak
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Hello,

I'm trying to setup a CMS dialout and ContactID "system/account code" field in Comfigurator doesn't accept hex digits, only decimals. What's wrong? AFAIK, ContactID uses 0-9 and B-F for accounts, do I need to use some escape character or sth?

Comfort Ultra II 5.164
Comfigurator 3.1.3

Thanks

Last edited on Monday Aug 2nd, 2010 06:16 am by ekarak



 Posted: Monday Aug 2nd, 2010 07:05 am
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slychiu
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The system only accepts decimal digits in the account code field. The standard Contact ID specifies decimal digits only. I believe it is a recent enhancement for some receivers to accept hexadecimal digits
We will allow hexadecimal digits for account code in fuuture but it will require a firmware upgrade

Please arrange with the CMS station to alocate a decimal account code for now



 Posted: Monday Aug 2nd, 2010 07:21 am
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ekarak
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Hello and thanks for the quick reply!

I attach a PDF I found on the Internet regarding the ContactID standard and account code using hex. It seems they use extra DTMF frequency combinations for digits B to F. On page 6 there is a table for these frequencies.

Thanks again!

Attachment: DC-05_Contact_ID.pdf (Downloaded 9 times)



 Posted: Sunday Mar 4th, 2012 04:18 am
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ident
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To update, Comfigurator from 3.3.1 allows hexadecimal numbers for account codes to be entered in the CMS account code field for Contact ID
Please upgrade to the latest Comfigurator version



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