Cytech Tech support often gives support or training using Teamviewer
You can request this by contacting support@cytech.biz
Please install Teamviewer Quick Support for Version 8 which can be downloaded from http://download.teamviewer.com/download/version_8x/TeamViewerQS.exe
Do not use Teamviewer Version 9 (or later), as our licence is for Teamviewer 8 which cannot be used with Version 9 on the customer side.
This Teamviewer QS exe file wil run directly and give a user name and password for remote control
Send us the Teamviewer user name and password for us to connect
Last edited on Wednesday Aug 12th, 2015 11:09 am by
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