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Issues since CBUS UCM upgrade
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 Posted: Thursday Aug 11th, 2011 06:56 pm
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palmlodge
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I've got a strange issue where Comfort and CBUS occaisionally aren't talking - I have various CBUS buttons to kick off Comfort responses for critical items, and have been doing so for around 5 years with no issues.

I've recently upgraded the CBUS UCM to 5.235 (the latest) - co-incidence ?

I can see in the CBUS monitor the button is pressed, but Comfort I/O monitor shows no signs of activity. The HomeSeer log shows no real activity, so it cannot be bus traffic overload (that is being reported)

Previously, I have been pressing the "reset" button on the CBUS UCM to kick things back into life, but tonight, I kept trying the same CBUS button until eventually it started working again. The same code on this particular button has not changed in 4 years.

How can we debug this ?

Last edited on Thursday Aug 11th, 2011 07:06 pm by palmlodge



 Posted: Thursday Aug 11th, 2011 06:57 pm
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palmlodge
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Can I downgrade to the previous version which had no issues ?



 Posted: Friday Aug 12th, 2011 02:49 am
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ident
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Yes you can change the firmware back to the previous version
CBus 5.216 can be downloaded from this post http://www.comfortforums.com/forum85/1965.html

Let us know if you encounter the same problem



 Posted: Friday Aug 12th, 2011 03:12 am
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Ingo
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I have similar issues.

Ingo

Last edited on Friday Aug 12th, 2011 03:12 am by Ingo



 Posted: Friday Aug 12th, 2011 07:00 am
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palmlodge
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HI

I was on that firmware before, and I didn't have that problem.

Before I go through the pain of a downgrade, would Cytech like to debug the issue with me and produce a fix ? I would suggest removing the current firmware from download until such time as a resolution can be found.



 Posted: Friday Aug 12th, 2011 07:52 am
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ident
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We have not managed to duplicate that problem yet
we have been trying to debug it with Ingo
There may be an issue with the use of the Cbus Toolkit which may be causing  this problem





 Posted: Friday Aug 12th, 2011 07:56 am
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palmlodge
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I don't run toolkit except when re-configuring the system, or when looking at the log after this Comfort problem appears.

The fact the previous firmware worked, and this latest firmware has problems, puts the problem firmly in the CBUS UCM arena.

Last edited on Friday Aug 12th, 2011 07:57 am by palmlodge



 Posted: Friday Aug 12th, 2011 01:17 pm
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ident
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Yes we will try to find what was the problem and get a fix



 Posted: Friday Aug 12th, 2011 01:34 pm
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palmlodge
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What can we do to help get this resolved quickly ?



 Posted: Saturday Aug 13th, 2011 03:05 am
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ident
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We will work with you offline thanks



 Posted: Saturday Aug 13th, 2011 09:43 am
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bs85
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I also have a problem with the UCM CBUS with firmware ver 5.235

When the cbus network is powered on the ucm does not connect to the cbus network unless the reset button is pressed on the ucm.

Gone back to firmware 5.216 and the ucm connects automatically when the cbus network is powered.



 Posted: Saturday Aug 13th, 2011 10:32 am
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ident
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That should not be a problem with Cbus 5.235
I think you will find that it should initialise when the cbus wire is first connected or cbus power is turned on but it takes some time, because the SIM module takes a while to wake up and start flashing its leds. But it always happens

Pressing the reset button forces the UCM to look for the Cbus network so it is faster



 Posted: Sunday Aug 14th, 2011 07:47 am
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bs85
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If i remember correctly there was a power cut when i was at work an when i returned home power was restored but comfort was not communicating with CBUS the D3 led was lit. Did a CBUS UCM reset and it started communicating.

Have you got ver 5.235 so that i can test again?

CBUS UCM has a ST7 sim



 Posted: Thursday Sep 1st, 2011 04:47 pm
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bs85
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Does cbus6_010 firmware fix the issues that I have been having?



 Posted: Friday Sep 2nd, 2011 01:54 am
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ident
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Yes it should. It is not officially released yet but should be very soon. Please install and see if it fixes your problem



 Posted: Friday Sep 2nd, 2011 05:02 am
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bs85
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How do i down load the firmware as i don't have permission to view that part of the forum when logged in



 Posted: Friday Sep 2nd, 2011 08:17 am
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It can be downloaded from http://www.cytech.biz/ucmcbus_firmware.html listed as pre-release



 Posted: Tuesday Sep 6th, 2011 11:29 am
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bs85
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Tried the new firmware and so far it is working ok.



 Posted: Tuesday Sep 6th, 2011 01:42 pm
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ident
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Thats good But did you try the effect of a power cut which caused the problem the last time?



 Posted: Wednesday Sep 7th, 2011 07:47 pm
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bs85
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Yes tried disconnecting the power to C-BUS a few times and every time Comfort connected back to C-Bus OK.



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