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ETH03 upgrade problem

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Posted: Sunday Jan 25th, 2015 11:28 pm

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1^st Post

dwmartindale
Member

Joined:	Sunday Jan 25th, 2015
Location:	France
Posts:	9
Status:	Offline

Hi,

New install of Ultra. Upgraded panel from v7.057 to 7.065 and the UCM for the UCM/ETH03 module from v7.048 to 7.061. Running Comfigurator 3.9.9 with Server Monitor 2.0.6.

I've downloaded the upgrade to ETH03_general 2.14, but the upgrade button is not available in Server Monitor. Communication is ok with the module, as I can connect and poll Comfort, but I would like to update to enable email sending and NNTP.

Grateful for any advice on how to proceed.
Thanks,
David

Attachment: servermonitor.png (Downloaded 51 times)

Posted: Monday Jan 26th, 2015 02:42 am

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2^nd Post

juwi_uk
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Joined:	Friday May 25th, 2007
Location:	Newbury, United Kingdom
Posts:	1255
Status:	Offline

I wonder if it is because the parameters to the far right are not yet configured for the module. When I click on the UCM in the list it populates those parameters automatically so why aren't we seeing for your setup?

ie mine does this when I click an UCM/ETh3

Attachment: s1.png (Downloaded 43 times)

Last edited on Monday Jan 26th, 2015 02:43 am by juwi_uk

Posted: Monday Jan 26th, 2015 06:15 am

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3^rd Post

admin
Administrator

Joined:	Saturday Mar 3rd, 2007
Location:	Singapore
Posts:	1200
Status:	Offline

It looks like you have not selected the IP address somehow
Can you select and click the Submit button?

Posted: Monday Jan 26th, 2015 11:31 am

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4^th Post

dwmartindale
Member

Joined:	Sunday Jan 25th, 2015
Location:	France
Posts:	9
Status:	Offline

Thanks for the replies.

I have resolved it. In the original post I chose the UCM using the keyboard which resulted in the screen that I posted. When I clicked on the entry in the list I received an error stating that the 'Input string was not in a correct format'. I tracked this down to my region/language settings (a bit of a hybrid as I live in France but want software in English!).

Once everything was the same (English UK) I could click the entry and the parameters were populated in the form on the right. Now successfully updated to 2.14.

Current time is 03:26 pm

Comfort Automation/ Security System Forums > Products > UCM > Ethernet UCM/ETH03 > ETH03 upgrade problem

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