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knx to comfort Exception
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 Posted: Tuesday Jan 17th, 2012 06:19 pm
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m.khairy
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when I add a group address this error appears

Attachment: knx to comfort error.jpg (Downloaded 31 times)



 Posted: Wednesday Jan 18th, 2012 02:18 am
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ident
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This may be due to old version of Comfigurator or Comfort or UCM firmware.
Which version of Comfigurator are you using? Upgrade to 3.4.0 at least if you are using an older version, go to http://www.cytech.biz/comfigurator.html

Also which firmware version of UCM/KNX and Comfort do you have?
If you are not sure, open your cclx file, go to Modules, and Scan all modules which will discover the versions of all modules then save the result and send to support@cytech.biz



 Posted: Thursday Jan 19th, 2012 10:03 am
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m.khairy
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comfigurator v 3.3.2.0

Comfort II Ultra v 5.211


ucm/knx v 6.011

ucm general v 5.200



 Posted: Thursday Jan 19th, 2012 02:27 pm
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ident
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Please upgrade to Comfgurator 3.4.0 which can be downloaded from http://www.cytech.biz/comfigurator.html

and try again



 Posted: Thursday Jan 19th, 2012 08:16 pm
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m.khairy
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I upgraded to Comfgurator 3.4.0
& the Error is solved

thanks alot



 Posted: Friday Jan 20th, 2012 02:29 am
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ident
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Thats good
Most exception errors have been fixed with newer versions so using the newest version of Comfigurator is aalways a good idea



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