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zone status error on keypad
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 Posted: Monday Mar 31st, 2014 09:09 pm
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avney88
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I am having a problem with the activated zone status that is being shown on the keypad (KP-06).

When I first upload the configuration all triggered PIR's will show correctly on the panel, However, after some time the display will revert to showing "kitchen kitchen kitchen kitchen " no matter what PIR or door is triggered. 

I have checked the config thoroughly but cannot see any errors. Is this a bug in the system? and if so is there a work around?

I am using version 3.7.8.0 of the configurator. 



On another subject - should I be able to ping the comfort from my PC via the eth3 module? I am managing to communicate with the Comfort via the configurator without any problems, but was just wondering if ping responses were blocked somehow?



Thanks in advance.
Avney



 Posted: Tuesday Apr 1st, 2014 01:46 am
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ident
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can you send us your cclx file to support@cytech.biz so we can take a look

You can ping your UCM/ETH03 from your PC using the IP address assigned by CS Manager eg ping 192.168.1.2
If you can communicate via Comfigurator then you can ping it




 Posted: Thursday Apr 17th, 2014 04:53 am
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ident
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This has been confirmed to be due to a firmware bug in KP06 which occurs under specific conditions. The bug has been fixed in firmware 6.008,  please see http://www.comfortforums.com/forum114/3769.html for details



 Posted: Wednesday Apr 23rd, 2014 04:30 pm
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avney88
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Thank you.

I can confirm this Firmware has fixed the problem on my KP06 keypad.



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